Use Microsoft Entra ID Multifactor Authentication (MFA)

These instructions walk you through how to configure the Microsoft Entra ID integration allowing you to authenticate user accounts based on the information stored and managed there.

Before using MFA you should consider the MFA limitations section below first.

Preflight (Checklist)

Steps

From the web user interface, click on the Entra tab and make sure you have selected the inner ‘MFA’ tab.

Policy

This works exactly in the same way as regular Microsoft Entra ID authentication policy but is used to determine which accounts are in scope for MFA.

Once you have configured your policies, click the Update button at the bottom of this page to activate your settings.

Troubleshooting

No Push Notifications

If you enable an MFA policy and immediately authentications fail without notifications being sent to user devices, it either menas:

Too Many Push Notifications

You may find your users are repeatedly sent push notifications when their devices either roam between access points or reconnecting during suspend and resume cycles.

This can be due to a number of reasons:

  • Your wireless equipment does not support 802.11r (FT - fast BSS transition).

  • Your wireless devices do not support TLS session resumption.

    • RADNAC uses this to deduplicate MFA requests.

  • You are running a two VM deployment of RADNAC

Timeouts

A common issue is by default RADIUS clients (eg. wireless access points, VPN appliances and networking switches) expect replies to an authentication to complete within a few seconds which is not long enough for a push notification to make it to a user’s phone, that notification to be interactively reviewed and confirmed and then response to make it back to the RADIUS service.

This leads to timeouts and authentication failures.

The workaround is to increase any RADIUS timeout values to thirty (30) seconds, any higher will have no effect; for MikroTik equipment the configuration parameters are called timeout and radsec-timeout.

Limitations

Microsoft detail a number of limitations of their MFA integration when used with RADIUS that you should make yourself aware of.

A common question is why only push notifications are supported. There is no restriction on the server side to allow different options but the blocking issue is the lack of client side (device supplicant) support to allow this.

Technically using EAP-TTLS with EAP-GTC as your inner method would work but unfortunately the major OS vendors (Android, Microsoft Windows and Apple iOS) have broken implementations of EAP-GTC that instead of treating this as a way to perform an interactive challenge it is instead treated as a generic ‘prompt for password’ field with the following behavior:

  • No supplicants (except for Linux) will display the dynamic challenge text to the user.

    • For example “please type ‘42’ into your mobile authenticator app” is not show to the user.

  • The supplicant caches (meaning it remembers) the value previously provided by the user (no longer re-prompting) and attempts to reuse an old expired value.

    • For example “type the OTP generated into your connecting device” is impossible as the user will not be re-prompted.